This is the binding legal agreement between Remly Communications (Remcom) and CUSTOMER (heretofore referred to as "Customer") for all and any services provided by Remly Communications.
--------------------------------------------------------------------------------
Disclaimer

--------------------------------------------------------------------------------

Remly Communications makes no responsibility for any damages or losses your business may suffer.
Remly Communications makes no warranties of any kind for services provided or data contained on its machines, and is not limited to these. Remcom disclaims any warranty of any kind, merchantability, or fitness for a particular purpose. This includes, and is not limited to, loss of data resulting from delays, no delivery, wrong delivery, and any and all interruptions caused by Remly Communications and its personnel. Customer agrees that Remcom takes no responsibility for the data contained in Customer's directories, yet Customer agrees to assume the responsibility of the data contained within Customer's home directory. Remly Communications reserves the right to change and or modify its policies at any given time without any prior notice.
--------------------------------------------------------------------------------
Payment Policy

--------------------------------------------------------------------------------

Remly Communications will not activate any account ordered by Customer until Customer has paid the first term's fee for that account. Only with the exception of the decision of a Remcom administrator, can Customer have his or her account activated before payment. All first payments must be paid in full, no exceptions. If your invoices becomes public for any reason it is Customer's duty to notify Remly Communications. All charges are due one week before the reoccurring date for the term chosen. To halt your account and discontinue your services with Remly Communications, you must give 5 business days of notice to Remcom personnel. In the event of an unpaid account, you will be allowed 1 week to pay for the next bill. If you cannot pay the bill, your account will be suspended along with all services provided by Remcom for Customer. If a suspended account on a Remcom system goes beyond 2 weeks without payment the account will be deleted along with all data in the account's directory. At the decision of a Remly Communications administrator, Customer can be allowed to retrieve any and all data in Customer's directories, but is not held to do so. Any returning suspended customer will be penalized a resign-up fee that has to be paid in addition to the first term's charge.
--------------------------------------------------------------------------------
System Uptime

--------------------------------------------------------------------------------

Remly Communications provides a 99% uptime guarantee in a given month. In other words we guarantee no more then 7 hours of down time a month. Remly Communications will refund the customer 25% of the monthly fee for each hour minutes of downtime (up to 100% of the customer’s monthly fee). Network uptime includes functioning of all network infrastructure including routers, switches and cabling, but does not include services or software running on your server. Network downtime exists when a particular customer is unable to transmit and receive data and Remly Communications records such failure in the Remcom Trouble Ticket System. Network downtime is measured from the time the trouble ticket is opened by a customer to the time the server is once again able to transmit and receive data.

--------------------------------------------------------------------------------
Abuse

--------------------------------------------------------------------------------

Remly Communications reserves the right to decide as to what constitutes to abuse of any of Remcom machines, personnel., or customers. Remly Communications reserves the right to refuse service to anyone. Server abuse includes, but is not limited to the following: A) Hacking or cracking of any kind implied or not implied at any of Remcom machines. B) Storage of warez, illegal mp3 music files, pornography, exploits, or any illegal copyrighted content. C) Sending un-isolated messages to others, known as SPAM, for Customer's website, email, DNS, or for Remly Communications. D) Storage of temporary files for download. E) Scanning or flooding directed at or from Remcom machines. F) Transmissions of any material in violation of federal, state, or local regulation is prohibited. Any material not mentioned above is left entirely to the discretion of the Remly Communications administration. Server abuse can lead to suspension and/or removal of your account with no refund owed to Customer.
--------------------------------------------------------------------------------
Account Sharing

--------------------------------------------------------------------------------

Remly Communications does not suggest to share your account information with another individual, but you are not restricted to do so. If your account is to be found shared among others, and you become locked out of your account because of this, you will be charged $5 for every occurrence on your next bill in addition to your term's charge. If specified otherwise, and recorded by an administrator, you will not be charged.
--------------------------------------------------------------------------------
Username and Domain Changes

--------------------------------------------------------------------------------

In order to change your account username, we are required to delete your account and recreate it all over again like you were just signing up. Due to the effort and time needed to do so, you will be charged $5 by Remly Communications in addition to your next term's bill, if specified by an administrator. Domain name assignment changes on your account, however, will not cost any additional charge, and is easily done by notifying Remcom of the changes needed.
--------------------------------------------------------------------------------
Website Hosting Policies

--------------------------------------------------------------------------------

In a web hosting contract, web sites being hosting by Remly Communications are to be used by the owner of the account and not resold, unless allowed to by Remly Communications. Customer is not permitted to give away website hosting services to another party, unless allowed by an administrator. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site, with the exceptions of ad banners, classified ads, and personal ads.
--------------------------------------------------------------------------------
Unauthorized Use of an Account

--------------------------------------------------------------------------------

Anyone reported to have used a customer's account without authorization to do so, will be reported of any acts done by this user to his or her Internet Service Provider if proven so in our system logs. Remly Communications will attempt to go to the extent to hunt down and report anyone violating Remly Communications policies. Remly Communications will strongly react to any accusations of any serious matter involving a customer, any Remcom personnel., or other parties. Whether or not an account does belong to Remly Communications does not matter, we will still react in the same manor as if it were our own system.
--------------------------------------------------------------------------------
Account Removal

--------------------------------------------------------------------------------

Any account being removed for abuse is not subject to any refund to Customer. In all other situations, no refund is due, but can be requested by Customer if good enough cause is given, which then we will work with you to your benefit.
--------------------------------------------------------------------------------
Early Account Termination and Suspensions
--------------------------------------------------------------------------------

Remly Communications reserves the right to suspend any account for any just reason at any time. A reason has to be able to be presented to Customer before the actual suspension of an account can occur. Removal of an account can only occur 7 business days after a suspension. We disclaim any responsibility and warranty for any data contained in your account during the removal of your account. No refund or prorated charge will be applicable unless discussed with Remcom personnel.

--------------------------------------------------------------------------------
Terms and Conditions Changes

--------------------------------------------------------------------------------

Remly Communications reserves the right to change any policies, prices, or configuration of any and all accounts when deemed appropriate and necessary. Any violations of these policies will represent a breach of your contract with Remly Communications, resulting in suspension and/or removal of your account from our systems without warning. Anyone who breaches this contract between Customer and Remly Communications is not subject to a refund, unless specified otherwise by an administrator.